Privacy policy

MunFix is a community civic reporting platform for Sipocot, Camarines Sur. This policy explains what we collect and why.

What we collect

• Account details: your name and email address, and a password hash if you sign up with a password. If you sign in with Google or Facebook, we receive your name, email address and provider account ID. We never receive your provider password and do not post on your behalf.
• Reports: the title, description, category, map location, photos you upload and the status history of each report.
• Technical data: a session cookie that keeps you signed in, and short-lived records used to limit abuse (for example, login attempts per IP address).

How we use it

To run the service: show verified reports on the public map, let you follow your own reports, email you about status changes or password resets if email is enabled, and let authorised city staff review and resolve reports. We do not sell your data and do not use advertising trackers.

What is public

Once a report is verified, its title, description, photos, location and status timeline are visible to everyone. Your name and email are not shown publicly. Do not include personal information in report text or photos.

Who can see your data

Moderators and administrators can see who submitted a report. Field staff see published reports without reporter details.

Retention and deletion

You can delete your account at any time from My account; see data deletion. Published reports remain as public records without your name.

Contact

Questions about your data: contact the Sipocot municipal office or the site administrator.